Absenteeism
If a student is absent on the scheduled course day, they are allowed one opportunity to attend a future session, provided they submit valid supporting evidence for the absence. Failure to attend the rescheduled course will incur a 50% rebooking fee.
Additional Students
Any additional students attending the course (not pre-booked) will be invoiced after the session. Please note that the "maximum number of students to instructor ratio on a CPR / BLS course is 9 students to 1 instructor.
As stipulated by accreditation regulations and training guidelines of the Resuscitation Council of Southern Africa. For First aid related course the ratio is 15 students to 1 instructor as per the skills program QCTO curriculum documents.
Assessment Rewrites
Students are allowed one free rewrite on the next scheduled course. If they fail to attend, rebooking fees may apply. If no upcoming course is scheduled, students are responsible for making their own arrangements to reattend the training / rewrite.
Certification Requirements
Students must successfully complete and pass all course assessments to be eligible for certification. Including 100% attendance.
Checkout page
By completing your course purchase, you agree to CPR2Day’s Terms & Conditions and Privacy Policy, including the Single User License.
LMS (Learner Management System)
By
logging in, you agree to CPR2Day’s Terms & Conditions and Single User
License. Your account may not be shared or used for group viewing.
Payment Policy
Last updated: 2025
Full payment for all students is required prior to confirm booking and certificate release. By accessing or purchasing any online / blended course on this website / through direct payment methods, you agree to the Terms & Conditions below:
1. DEFINITIONS
- “CPR2Day”, “we”, “our” – CPR2Day (Pty) Ltd, a registered South African training provider.
- “Client”, “you”, “user” – an individual or organization purchasing or accessing a course.
- “Learner” or "Student" – an individual assigned a single license to access a course.
- “Course” – all online training modules, videos, PDFs, assessments, and digital materials.
- “License” – a single-user access right to a course.
2. COURSE ACCESS
2.1 Purchasing a course gives digital access, not ownership.
2.2 All content remains the exclusive intellectual property of CPR2Day.
2.3 Each license is for one learner only.
2.4 Group viewing, internal training, copying, or redistribution of any material is not permitted.
3. SINGLE USER LICENCE (IMPORTANT)
3.1 One license may be used by one learner only.
3.2 Login details may not be shared or transferred.
3.3 No group viewings, staff-room screenings, or public display of course materials.
3.4 No downloading, screen-recording, copying, or sharing of any content.
3.5 CPR2Day may suspend or terminate access without refund if terms are violated.
4. CORPORATE CLIENT RULES
4.1 Each staff member requires their own license.
4.2 Corporate users may not use CPR2Day materials to conduct internal training.
4.3 Materials may not be printed, shared, or uploaded to internal systems.
4.4 The client is responsible for staff compliance.
5. PAYMENTS, POSTPONEMENTS & REFUNDS
5.1 All sales are final. Because access is digital, no refunds are offered unless required by law.
5.2 CPR2Day is not responsible for technical issues caused by devices, networks, or firewalls.
5.3 Access may be suspended for breach of terms or for unpaid corporate invoices.
5.4 If an in person course / in person practical session is postponed / cancelled within 72 hours before the scheduled start time a R1000.00 penalty fee will apply for late postponement / cancellation.
6. LIABILITY & DISCLAIMER
6.1 CPR2Day provides training for educational purposes only.
6.2 CPR2Day is not responsible for outcomes in real-life emergencies.
6.3 CPR2Day is not liable for injury or incorrect use of CPR skills.
6.4 The client acknowledges physical and medical risks inherent in CPR.
7. CONTACT
Questions? Email us at: info@cpr2day.co.za
PDF Manuals and training materials
Training
materials are licensed to a single learner. PDFs may not be shared, printed for
others, uploaded, or distributed.
Privacy Policy
Last updated: 2025
CPR2Day respects your privacy and protects your personal information in accordance with POPIA (Protection of Personal Information Act, South Africa).
1. INFORMATION WE COLLECT
We may collect:
1.1 Personal Information
- Name
- Phone number
1.2 Training Information
- Enrolment details
- Assessment results
- Certificates issued
- Course progress data
1.3 Payment Information
Processed securely through PayFast or similar providers.
CPR2Day does not store full card details.
1.4 Automatically Collected Data
- IP address
- Device type
- Browser information
- Login timestamps
- Learning platform usage
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Create learner accounts
- Provide course access
- Record assessments and issue certificates
- Communicate course updates or support
- Process secure payments
- Verify training completion
- Meet legal or accreditation requirements
- Improve our website and learning systems
3. DATA STORAGE & SECURITY
- Data is stored securely with trusted service providers.
- Only authorized CPR2Day staff may access learner information.
- We take reasonable measures to protect data.
- We do not store payment card numbers.
- Assessment and certificate records may be retained for audit or legal purposes.
4. SHARING OF INFORMATION
We do not sell your data.
We may share limited information:
- With employers (for corporate training verification)
- With secure service providers (hosting, LMS, payment, email)
- When required by law or accreditation bodies
- To enforce CPR2Day’s intellectual property rights
5. DATA RETENTION
We keep data only as long as needed for training, certification, or legal requirements.
Records may be stored longer for audits or verification.
Data no longer required may be securely deleted.
6. YOUR RIGHTS UNDER POPIA
You may:
- Access your personal information
- Request corrections
- Request deletion where applicable
- Object to certain processing
- Withdraw consent
- Lodge a complaint with the Information Regulator
Requests: info@cpr2day.co.za
7. UPDATES & CONTACT
This policy may be updated when required.
Continued use of our website or courses constitutes acceptance of any changes.
For questions, email: info@cpr2day.co.za
Student Information & Certificate Re-issues
Student details are confirmed in person during the course. If incorrect information is provided and a replacement certificate is required, a R150.00 re-issue fee applies, excluding any related courier fees. Only basic information is required and retained for certificate validity period.
Videos
Course videos may not be downloaded, recorded, screen-shared, or presented in group settings. CPR2Day reserves the right to suspend access for license violations